Return Policy
At Everythingly, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.
Eligibility for Returns
- Items must be returned within 30 days of receipt.
- Products must be unused, in the same condition that you received them, and in their original packaging.
- A receipt or proof of purchase is required for all returns.
Non-Returnable Items
- Gift cards
- Downloadable software products
- Perishable goods (such as food, flowers, or plants)
Return Process
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Request a Return:
- Email our customer service team at support@theeverythingly.com with your order number and the reason for the return.
- We will provide you with return instructions.
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Pack Your Items:
- Securely pack your items in the original packaging, including all accessories, manuals, and documentation.
- Clearly write the RMA number on the outside of the package.
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Ship the Return:
- Ship the return to the address provided in the return instructions.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
- If you need to exchange an item for the same product, email us at support@theeverythingly.com. Once your return is received and inspected, we will send out the replacement item.
Damaged or Defective Items
- If you receive a damaged or defective item, please notify us immediately with image proof at support@theeverythingly.com. We will arrange for a replacement or refund.
Contact Us
If you have any questions about our return policy, please contact us at support@theeverythingly.com.